While signed on, go to "My Profile" and click on "Change Email Address." Once you receive a message at your new email address that contains your username and password, you will be able to sign on with your new email address.
Once you are logged in to the website, go to “My Profile.” You will be able to change your information in this screen.
You can change your password from the login screen by clicking on “Change Password?” below the text fields. Or, if you are already logged in, you can change your password by going to “My Profile” in the left hand menu and clicking “Change Password.”
From our main page, select the plant location you would like to deliver to. Click on "Register" on the upper right side of the page and fill out the form. Once you have received an email from us with your user ID and password, you will be able to log in and use the site. If you do not see a "Register" link, fill out the "Contact Us" form (the link is in the menu at the top of the page) and we will get you set up with an account.
From the login screen, click on “Forgot Password,” enter your email address in the following screen, then click “Submit.” Your password will be emailed to you.
No. We can add you to our alerts list even if you don’t want to sign up for an account. Please provide us with your name, which plant you deliver to, and what kind of alerts you would like to get (plant closures, for example). For email alerts, we will also need your email address. For text alerts, we will also need your cell phone number and wireless carrier.
From our main page, click on the plant you deliver to in order to view plant announcements. You can view our unloading schedule by logging in. You will see the calendar on the Welcome page. You can also sign up for alerts that will keep you notified of the plant’s status.
Once you are logged in to the website, go to “My Profile” in the left hand menu. At the bottom, under “Subscription,” you will see a list of alerts you can sign up for. Click the box next to the alerts you would like and click “Save.” For text alerts, please fill in the Cell Phone field, then select the proper wireless carrier from the drop down menu to append the correct domain name for text delivery.
This feature is not currently activated on our website, but we hope to be able to offer it soon!
Once you are logged in to the website, go to “Cash Bids” in the left hand menu. Click “Create Contract” next to the desired delivery month. (Please note that you will only be able to see this link if you are an approved vendor and have an assigned vendor number.) On the following page, enter the bushel quantity as well as any notes. Confirm the information you have entered by clicking the “Create Contract” button, then click “OK” in the pop-up box to accept the contract terms. You will receive a confirmation of your submission via email and a physical copy of the contract through the mail. The paper contract will reference the confirmation number from the email you will receive.
No! Please feel free to contact us directly to enter into a contract over the phone.
If you would like to create a contract for a delivery month that does not show a “Create Contract” link next to it, please contact us directly to enter into a contract for that month.
If you have made a contract online, the contract terms will be included in your confirmation email. Additionally, they will be printed on the back of the paper contract you will receive. If you have not yet made a contract, you can view the contract terms by going to the Cash Bids page and clicking on any "Create Contract" link. The contract terms will be at the bottom of the page.
If the issue you're having is not covered in these FAQ, please contact us and let us know what kind of problem you’re experiencing and we will help to resolve it.
You will need a login and password to view our bids. If you do not have a login, click on "Register" and fill in your information, or fill out the "Contact Us" form (in the top menu) and we will set up an account for you.
Once you are logged in to the website, go to “Cash Bids” in the left hand menu. Here you will be able to see delivery month, futures month, futures price, basis, and total price. Please note that while the market is open, the futures prices are delayed by 10 to 15 minutes. You will be able to see when the prices were last updated in the “Last Updated” column.
Once you are logged in to the website, go to “Discount and Forms” in the left hand menu. Here you will see a list of documents that you can download, including truck and rail discount information and a list of approved prior loads.
Once you are logged in to the website, go to “Reports” in the left hand menu. The All Open Contracts report loads by default, but you can click on any of the other report type you would like (Contracts, Tickets Settled, or Tickets). Choose the date range you would like to run the report for (if applicable) and click “Export to Excel.” After this, if you would like to export another report, please refresh the page first.
Once you are logged in to the website, go to “Reports” in the left hand menu. The "All Open Contracts" report loads by default, but you can also click on another report type you would like (Contracts, Tickets Settled, or Tickets). Data is available going back to when we first started using our system in 1999. However, if you change the date range, you will only be able to run 12 months of data at a time. The default date range is for 3 months, including the current month. Choose the date range you would like to run the report for (if applicable) and click “Retrieve Report.” After this, if you would like to run another report, please refresh the page first.
You will only be able to see contract and ticket reports if your User ID is linked to a vendor number. Please contact us to find out if your User ID is appropriately linked. Also, please note that only one User ID can be connected to a vendor number, so if you are not linked to that vendor number, it may be because someone else in your organization is. If both of you need the same user access, we suggest that you share the login details with each other.